All silver items are 925 Sterling Silver unless stated on the product's description.

All our jewellery is nickel and lead free, hypoallergenic and suitable for sensitive skin if you are not allergic to the product’s listed materials. 

Almost all our gold pieces are 925 sterling silver with 2 microns of 18k yellow gold plating (about 4 times thicker than other plated jewellery), this is also known as ‘gold vermeil’.

Some of our chains have a stainless steel base with gold plating, made for extra durability of plating with everyday wear.

All our jewellery is nickel and lead free, hypoallergenic and suitable for sensitive skin if you are not allergic to the product’s listed materials. 

Gold items are plated with 1-3 microns of 18k yellow gold, up to five times thicker than most other plated jewellery, to last as long as possible.

We recommend you take precaution if you want your plating to last forever by avoiding perfume, chemicals, hairspray, chlorine, salt water & lotions.

Store your items separately in the pouch or box supplied.

Yes. All our pieces are nickel free, lead free & hypoallergenic.

Please email us if you have specific product material enquiries.

Saint Valentine currently have two beautiful boutiques located in Bondi and Manly in Sydney, NSW, as well as a number of other stockists arounds Australia. You can find our list of stockists here.

If you would like to make your chain styles longer we would suggest purchasing our Chain Extender which allows you to increase the length of your Necklaces or Bracelets by 5cm.

We recommend removing all jewellery before swimming, showering or bathing as water can impact the plating of your pieces, even though our plating is made to be very thick and durable. This will ensure that your plating lasts for as long as possible with minimal to no tarnishing. 

We recommend regular polishing of your pieces using a dry lint free cloth or one of our specialised polishing cloths and storing in a cool dry place. 

We recommend removing all jewellery before exercising as sweat can impact and damage the plating of your pieces, even though our plating is made to be very thick and durable. 

While our jewellery is made from high quality products, as some pieces are fine and delicate in design, we recommend removing before vigorous activity to avoid damage.

We recommend regularly polishing your pieces using a dry lint free cloth and storing in a cool dry place. We also sell specialised polishing cloths here that effectively remove tarnish.

Always store your jewellery in a cool dry place away from any heat, humidity or moisture. We also recommend storing pieces separately when transporting or traveling to avoid tangling or scratching.

All of our jewellery has a warranty period of 3 months. If you would like more information regarding our warranty please visit our website here or contact our customer care team at hello@saintvalentinejewellery.com

For all orders under $75 a $5 standard shipping fee will apply, or upgrade to express for $8.

Orders over $75 will receive free standard shipping or upgrade to express for $8.

Free express shipping is offered on all orders over $150.

We offer free standard registered shipping via Australia Post International for orders over $120.

For all orders under $120 a $15 standard shipping fee will apply.

You can upgrade to express international shipping for $30.

Yes, we ship worldwide from Sydney, Australia.

International orders receive free shipping over $120 & express international shipping is available at checkout.

It depends where you are located. Most orders are shipped same or next business day & will take 1-5 days within Australia.

International orders will take 5-20 days depending on your location.

If you require your order in a hurry, we recommend choosing EXPRESS SHIPPING at checkout.

Tracking details will be provided once your item has been shipped.

Yes, you can pick up your order from our Bondi or Manly Boutique.

Select 'pickup' under shipping options at checkout and select the store you wish to collect from.

Please wait for a confirmation email from the store to let you know your order is packed and ready to collect.

Once your parcel has been dispatched you will receive a confirmation email containing your tracking number. For the most detailed and up to date information we recommend tracking your parcel directly through the Australia Post website by entering your tracking number here.

Yes, we offer exchanges, 110% store credits or refunds on unworn items in original packaging within 30 days of receipt of your package.

Earrings cannot be returned due to health & safety regulations. 

Please email hello@saintvalentinejewellery.com to initiate your free return within Australia.

International returns will need to be sent to us at the cost of the customer.

Sale items or items purchased during a promotional period are eligible for an exchange (where possible) or store credit only. Sale items cannot be returned for a refund.

Please email us at hello@saintvalentinejewellery.comfor any further questions.