Items are shipped from Sydney, Australia within 1-2 business days.
 
EXPRESS SHIPPING can be added to your order at checkout if you need to receive item within 1-4 days.
 
AUSTRALIA
 
Shipping within Australia is free over $40
Orders over $150 receive free EXPRESS SHIPPING.
 
Once your items have been sent, you will be emailed your tracking number.
 
Track your order via Australia Post Tracking
Expect to receive your item in 1 - 5 business days once posted. This is a guideline & we cannot be held accountable for delays due to the delivery service.
 
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INTERNATIONAL
 
Shipping outside of Australia is free for orders over $150 via Australia Post Registered International.
 
Expect to receive your order within 7 - 14 business days once posted.
This is a guideline & we cannot be held accountable for delays due to the delivery service.
 
EXPRESS SHIPPING can be added to your order at checkout for a shorter delivery period.
 
Once your items have been sent, you will be emailed your tracking number.
Track your order via Australia Post Tracking.
When your order reaches the destination country & clears customs, it will be passed on to your local postage provider. You may be able to track your order using the tracking number supplied on the website of your local postal service, approximately 3-5 days after your tracking number is supplied as well as via  Australia Post Tracking.
 
SAINT VALENTINE is not responsible for any additional charges associated with international customs & taxes.
  
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ADDITIONAL SHIPPING INFO
 
Due to the precious nature of items, packages can sometimes require signature on delivery, so when possible list an address where someone accountable will be present to sign.
 
Should you miss the attempted delivery of your package, check if an 'Awaiting Collection' card has been left in your letterbox & arrange with your local postal service for redelivery or collection.
 
If you do not arrange for redelivery or collection promptly, the parcel may be returned & you will be required to pay for the re-shipment of your item/s.
 
Once your tracking number has been supplied, your item has been dispatched & the shipping address cannot be changed.
 
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30 DAY FREE RETURNS
 
Exchanges or refunds are offered for unworn items in original packaging within 30 days of receipt of your package.
Earrings cannot be returned due to health & safety regulations. 
  
Refunds or exchanges are not offered on sale items.
  
Please email hello@saintvalentinejewellery.com to initiate your free return within Australia.
 
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SAINT VALENTINE obtains the right to deny returns in the following cases:
 
Return is requested outside of a 30 day period of item's receipt, item is returned without authorisation, item is not received at the nominated address, item is received without all original packaging, item has been worn, item is damaged or unsellable in any way upon receipt.
 
Should a returned item be rejected for above reasons, you will be contacted via email detailing the reason/s for denial. The original item will not be returned at the cost of the customer. 
 
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Please email us at hello@saintvalentinejewellery.com for any further questions.